Terms & Conditions

Terms & Conditions

AtaraLights.com Terms and Conditions

FOR YOUR CONTINUED USE OF THIS WEBSITE, PLEASE READ THESE TERMS AND CONDITIONS. YOUR USE OF THIS WEBSITE CONFIRMS YOUR UNRESTRICTED ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS. DO NOT USE THIS SITE AND ITS CONTENTS IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS.

AtaraLights.com reserves the right to make any changes to these Terms of Use and/or our Privacy Policy (which is incorporated herein by reference) without prior notification to you. The most up to date version of the Terms will always be available for your review under the “Terms of Use” link that appears at the bottom of the website. We encourage you to re-visit this Agreement containing the Terms of Use each time you make use of this website.

If you have any questions about these terms, please contact us at 1 844 552-8272 or email us at ledcs@ataralights.com for assistance.

Use of the Website

Accessing this website for the intent purpose is permitted. Any part of the website design  and all text, graphics, information, content, and other technical material listed on the site that can be downloaded from the website are  protected by copyright, trademark and other laws. All rights reserved. A written consent is required from owner prior to use of such materials. By accessing the ataralights.com, you consent that you are legally entitled to use this website, and legally able to enter into contracts for the purchase of goods herein on behalf of you and any business that you are affiliated with.

Ordering & Accuracy of Information

Its our goal to provide easy and safe ordering and checkout process. We provide one-page checkout where you fill out all order related, shipping related and payment information efficiently. Although it is our common practice to confirm orders by email, the receipt of an email order confirmation does not mean our acceptance of an order or our commitment of an offer to sell a product or service.  We will communicate via phone /or email provided by you during ordering of any issues with processing of your order. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. For any reason,  if the order is cancelled, your CC authorization will be voided and you will not be charged any money. If your CC has been charged, a refund will be issued to your CC used for the purchase.

Pricing, Payments & Backorders

We offer payments via check, money orders, CC, paypal via our website. For payments made by check or money orders, you may experience order delayed in shipment as all checks and money orders are deposited to secure funds before the order ships out. We use a dedicated SSL certificate to encrypt and secure all online orders.  For security reasons, all credit cards are processed by third parties. We have partnered with third parties, including Braintree powered by PayPal, Godaddy and others to provide you with a secured payment processing service.

Many times items are on backorder from our vendors,  we will notify you and give you the option to cancel the order. If you are prefer to wait, the paid order will stay in the system and remain in processing stage until  your order has been shipped.

Sales Tax

Sales tax will be calculated on all orders shipped to Georgia addresses. All orders from out of state customers, you being out of Georgia customer,you agree and acknowledge that it is your responsibility to remit applicable taxes to the state you are located in.  The exact calculated amount depends on the city, county, and state of the address you are shipping the items to. If you are non-profit or are buying items for resale, please provide your TAX Exempt Certificate prior to making purchase.

Shipping Information & Damaged Products

Shipping address must be in compliance with respect to shipping restrictions contained on this website. We ship to all of the North American states, Local pickup services are not offered and so, all the orders must be shipped. Pursuant to a shipment contract, Once the items are picked up by delivery carrier, any risk of loss and title for items purchased will pass to you. You will also be  responsible for filing any claims with carriers for damaged and/or lost shipments. Any special delivery handling such as re-routing delivery, unpacking and  office delivery could be extra.

Atara currently offer free ground or freight shipping on orders over $399 shipped to the contiguous 48 states. For other shipping services, or faster delivery,  additional charges may apply. For orders outside the lower 48 states, shipping charges are calculated on the total weight of the order at the time of purchase.

Sometimes, a damage may occur to goods in shipping.  You are required to inspect all orders before signing off with shipping carrier. You have right to refuse any orders that show obvious signs of damage at the time of delivery. If you need to return the order due to shipping damage that was not visible at the time of delivery, please contact us immediately. Damage must be reported within 24 hours of receiving items, we will check with shipping carrier and provide necessary next steps to resolve the matters; AtaraLights.com is not responsible for any damage reported after 24 hrs. In the event that a product is lost in-transit or has not been delivered on the scheduled date, please notify us immediately.We will manage the replacements and re-ship your order.

Returns

We accept authorized returns up to 30 days from your delivery date. To initiate a return, please visit complete the RMA Form and check your email for a Return Merchandise Authorization (RMA) number prior to returning products. After you receive authorization for RMA, please return the item(s) in original packaging, and write the RMA outside the package. We reserve the right to reject any returned item that does not meet our guidelines. If we reject any returned item, you will not receive a refund on such item. Custom made products or alterations to a product are not returnable. You are responsible for all return shipping cost, and all shipping charges are non-refundable.

We would like to assist you with your return, but if the item is removed from its original packaging or installed are not salable and we are unable to return and refund  such items. It is your  responsibility to return items in a safe, good condition, so please pack returns carefully. Upon receipt and verification, a credit equal to the order price will be issued to you through the original  payment method. All return items are subject to a 15% restock fee unless a direct replacement order is placed.

Shipping fees of any type are non-refundable. We bring you the lowest prices on the web to maximize your savings on items itself, so both the original shipping fees and return postage are non-refundable. Sipping costs are always customer’s responsibility.

Warranties

Warranties are from Vendor/Manufacturer. AtaraLights.com makes no warranties, representations, statements or guarantees on behalf of manufacturer or their products. AtaraLights.com services the customer by helping them and facilitating manufacturer’s standard warranty for the items sold from website.  AtaraLights.com does not offer a warranty of any kind and does not reimburse for labor, lift or equipment expenses, or any other expenses on any sale for any product. All product and manufacturer warranty claims will be strictly limited to the manufacturer’s written policies and warranty periods.

Use of Products & Disclaimers

YOUR USE OF THIS SITE IS AT YOUR RISK. THE INFORMATION, MATERIALS AND SERVICES PROVIDED ON OR THROUGH THIS WEBSITE ARE PROVIDED “AS IS” AND IN NO EVENT WILL ATARALIGHTS.COM BE LIABLE TO YOU FOR ANY DAMAGES CAUSED BY THE USE OF PRODUCTS ON THIS SITE. WE HEREBY EXPRESSLY DISCLAIM ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, NON-COMPLIANCE WITH ANY CODES, OR MISAPPROPRIATION.  YOU AGREE AND ACKNOWLEDGE THAT IT IS YOUR RESPONSIBILITY TO USE THE PRODUCTS IN A SAFE MANNER.  YOU TAKE FULL RESPONSIBILITY FOR THE USE OF ANY PRODUCT YOU BUY THROUGH THIS SITE AND AGREE TO INDEMNIFY AND HOLD HARMLESS ATARALIGHTS.COM FOR ANY INJURIES OR DEATH CAUSED BY THE USE OF SUCH PRODUCTS. WE MAKE NO WARRANTIES TO THOSE DEFINED AS “CONSUMERS” IN THE MAGNUSON-MOSS WARRANTY-FEDERAL TRADE COMMISSION IMPROVEMENTS ACT. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.

Trademarks

The site and its contents, AtaraLighs.com is owned by ATARA BLACK LLC. Unless otherwise specified and agreed in writing, all the materials/content on Atara Site are owned, controlled, and/or licensed by AtaraLights.com. Materials/content includes but not limited to text, graphics, images, writing, content, examples, designs, icons, pictures from clients, artwork, computer code, and material such as   copyrights and trademarks. Website and its content are intended for your informational purpose and not for any business or commercial use.

Third Party Links 

This website may contain links to other websites that are not owned, operated or controlled by ATARA BLACK LLC. All such links are provided solely as a convenience to you. If you use these links, you will leave this website. We do not endorse, guarantee, or make any representations or warranties regarding any other websites, or any content, materials or other information located or accessible from any other websites, or links or dated content you find under search engines. If you decide to access any third party websites or acquire any third party products or services, you do so entirely at your own risk.

Governing Law; Jurisdiction

By using the Site and/or purchasing products from this Site, you agree that the laws of the State of Georgia, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and AtaraLights.com.  Any action seeking legal or equitable relief arising out of or relating to this website will be brought only in the courts of the State of Georgia, and you hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non convenience with respect to, venue and jurisdiction in the state and federal courts of Georgia.

ATARA can or you can suspend /  terminate your account and use of this website anytime, for any reason or for no reason. You are personally liable for any orders placed or charges incurred through your account prior to termination. ATARA reserve the right to change, suspend, or discontinue all or any aspect of this Website at any time without notice.

Electronic Communications

You provide your consent to receive electronic communications from AtaraLights.com via email registered via website or mobile number(s).

If you have any other questions or concerns regarding our policies, please give us a call at 1844 552-8272 or email us at ledcs@ataralights.com.  Thank you!